Transforming SAV Systems’ Operations with Comprehensive Change Management
Organizational Change Management
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The Challenge
SAV Systems, a UK leader in energy-efficient solutions, managed operations for over 6,500 projects but faced challenges with fragmented processes, disconnected data, and manual systems. This lack of cohesion created operational bottlenecks, miscommunication, and mounting frustration among employees and clients.
With data scattered across departments, SAV employees—from project managers and engineers to warehouse staff and sales teams—struggled to gain a unified view of project progress, resource availability, and customer needs. For SAV, aligning their team with a new, data-driven approach was essential to achieving operational transparency and sustaining growth.
The Northware Solution
Northware partnered with SAV Systems to design and implement CTR (Cradle to READY), a custom ERP system that serves as a single source of truth across the company. More than a technical upgrade, this transformation required a tailored organizational change management strategy to ensure that each department adapted smoothly, from warehouse operations to executive oversight.
Our approach prioritized transparency, efficiency, and seamless adoption across all roles, empowering SAV’s entire workforce to work in alignment with new business goals.
Our Approach
01
Unified ERP System (CTR) Implementation
Northware developed CTR to centralize data and create operational transparency. The system integrates information from all departments, providing every employee—from sales teams to assemblers—with real-time access to project statuses, inventory levels, and customer insights.
02
Change Management Framework
To support seamless adoption, we crafted a structured change management strategy, engaging SAV employees from the start and tailoring support to meet the needs of each role. Workshops and onboarding sessions were held to ensure every team member understood the system’s value and functionality.
03
Transparency and Efficiency Tools
CTR equipped SAV with tools to monitor employee productivity, oversee warehouse operations, and track project progress in real-time. This visibility reduced the need for frequent meetings and lengthy updates, freeing employees to focus on high-impact tasks.
04
Role-Specific Training and Engagement
We provided targeted training for each role, from project managers to engineers, focusing on how CTR would enhance their specific workflows. By aligning system features with each team’s daily tasks, employees could leverage CTR to streamline their routines and boost productivity.
Results: A Transparent, Cohesive Operation Driven by Employee Alignment
The adoption of CTR has transformed SAV Systems into a transparent, data-driven organization. The centralized system has streamlined communication, reduced operational silos, and enabled SAV to respond dynamically to project demands. With unified data at their fingertips, employees across all roles now make faster, informed decisions, enhancing customer satisfaction and operational efficiency.
Moreover, the change management strategy ensured that employees embraced CTR, reducing stress, improving job satisfaction, and fostering a collaborative culture aligned with SAV’s sustainability goals. The shift to a transparent operational model has prepared SAV Systems for future growth and has strengthened team morale across the organization.
“Northware’s solution did more than unify our data—it unified our team. The change management strategy was vital in ensuring every employee could leverage CTR fully, bringing transparency and cohesion into every corner of our business.”
— Managing Director, SAV Systems
Ready to Drive Organizational Change with Northware?
If your organization is ready to elevate its operations through strategic change management, Northware is here to help. Discover how our Organizational Change Management strategies can streamline processes, improve team alignment, and prepare your business for sustainable growth. Contact us at info@northware.com to start your transformation journey.