Revitalizing SAV Systems’ Digital Engagement with Agile Project-Based Development
Project-Based Development
At Northware, we provide a comprehensive suite of digital solutions designed to propel your business forward. Each service is crafted to meet your unique needs, empowering you to leverage technology in transformative ways and stay ahead of the competition. Unleash the full potential of your business today.
The Challenge
SAV Systems, a UK-based leader in energy-efficient solutions, needed a streamlined digital presence to better communicate their extensive product range and solutions. Their previous website was outdated, lacking user-friendly navigation, and didn’t effectively convey the full value of their offerings. This disconnect led to confusion for both customers and internal teams, impacting customer inquiries, sales processes, and even employee onboarding.
Recognizing the need for a digital overhaul, SAV sought a website that would not only clearly present their products but also serve as a vital tool for internal communication and support. Additionally, they required a custom product configurator to simplify inquiries and enhance customer engagement.
The Northware Solution
Northware collaborated closely with SAV Systems using a structured, agile project-based approach to first redesign their website and then develop a tailored product configurator. By implementing flexible, agile methods, we ensured that the digital transformation met both customer-facing and internal requirements, adapting iteratively based on SAV’s feedback.
Our Approach
01
User-Centric Website Redesign
The first phase focused on revamping SAV’s website with a clear, intuitive interface that showcased their products and solutions. Built with SEO best practices, the redesigned website increased SAV’s search visibility and provided a seamless user experience for customers, employees, and new hires.
02
Custom Product Configurator
Building upon the website redesign’s success, we developed a custom product configurator based on SAV’s initial product details in a basic Excel sheet. This interactive tool allows customers to explore and inquire about products such as the PT40 and RT40, simplifying the inquiry process and enhancing customer satisfaction.
03
Agile Collaboration and Continuous Improvement
CTR equipped SAV with tools to monitor employee productivity, oversee warehouse operations, and track project progress in real-time. This visibility reduced the need for frequent meetings and lengthy updates, freeing employees to focus on high-impact tasks.
Results: Enhanced Digital Engagement and Streamlined Customer Interactions
The revitalized website has transformed SAV Systems’ digital presence, making their offerings clearer, increasing user engagement, and boosting search visibility. It now serves as a robust tool for customers seeking energy-efficient solutions and supports internal processes by streamlining onboarding and internal communication.
The custom product configurator quickly became a favorite feature, reducing the time required for customers to inquire about products, thus streamlining SAV’s sales process. Together, these digital upgrades positioned SAV Systems as an innovative, customer-centered company, leading to a digitalization award in recognition of their commitment to efficiency and customer satisfaction.
“Northware’s agile approach and commitment to our goals made a huge impact. Our new website and configurator have become indispensable for both our clients and team.”
— Managing Director, SAV Systems
Explore How Project-Based Development Can Elevate Your Business
Are you ready to transform your digital solutions and engage customers with clarity and ease? Discover how Northware’s Project-Based Development services can bring your vision to life. Contact us at info@northware.com to discuss your next project.